Making an Appointment at PIN

Hi there!

Today I wanted to provide you with a little bit of information about Pets In Need (PIN), including: a quick overview of the requirements you must meet to be eligible to bring your pet to PIN and why we book out so far for appointments.

In order to qualify to be seen at PIN, you must be receiving assistance from a valid state or federal program. These include and are LIMITED to:

  • Disabled veterans
  • SSI or SSDI
  • State Disability
  • Food Stamps (SNAP)
  • WIC
  • Heating Assistance
  • Housing Assistance
  • Family Independence Program/Welfare
  • Medicaid

Proof of assistance is REQUIRED at the time of your appointment. On the day of your visit you are required to provide our staff with the award/decision letter for that year and a valid photo ID that is not expired. You MUST be a Rhode Island resident.

The reason we are so adamant on having proof of assistance at the time of the appointment is because we are a non-profit that benefits people receiving state or federal aid. We want to ensure that those IN NEED are benefiting from our services.

Second, we see patients BY APPOINTMENT ONLY! We know it can be difficult to get in to see us and we typically book out two weeks for appointments, but that is because there are so many people we are trying to help and only five technicians and one full-time doctor. If you would like us to refer you to some other low-cost clinics that may be able to see you sooner, we would be happy to help!

Keeping this in mind, we double and triple book appointments to accommodate as many people as we can. This means two things:

  • wait times can be longer – we apologize, we are doing our best, and
  • if you are unable to make it to your appointment PLEASE let us know – this spot can be used for someone else that needs to bring their pet in to be seen.

Our surgery day is Thursday. Our dental day is Friday. If you are unable to keep your appointment, please give us advanced notice. Again, this spot can be used to move up some of the other pets waiting for surgery.

We currently do not have a wait list for surgery patients. We do, however, have a wait list for dental patients suffering from severe dental disease.

We typically book out a few months for surgeries since we only do certain procedures on certain days. [As of August, we are booking surgeries into November and dentals into January].

Thank you for your time and I hope this post helps to clear things up for anyone that may have questions regarding qualifications and scheduling.